The Cancellation Policy below applies to all products and live events sold directly on our website. It cannot be retroactively applied to previous cancellations. Note: Any products or live events sold by a 3rd party partner are subject to their Cancellation Policy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting ( ) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a facilitator, place an order on our site, participate in discussion boards or other social media functions on our site or, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description, photograph, and personal and family medical history.
Please allow up to 10 business days for your refund to be processed and reflected in your account.
You are free to use, transfer or gift the credits within one year from the date of original purchase.
The full amount will be donated in your honour to one of the charities we support.
All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.
Transfers between events are agreed on a case-by-case basis and may incur an admin fee of £75. Please email support@starmagichealing.org for review. Requests for transfers need to be submitted 24 hours before the event begins.
All sales are final, under our terms you are not permitted to exchange your place with another party. Any questions please email support@starmagichealing.org.
Payment plans are available for certain events by prior arrangement with Star Magic Healing. A minimum deposit of 25% or £500 whichever is the greater amount is required to secure your place.
The final balance due is to be paid, in one payment, to Star Magic Healing, no later than 3 weeks (21 days) before an online event or 5 weeks (35 days) before an in person event. Failure to clear your balance by the agreed time will result in your deposit being forfeited and your space being offered to someone else.
Deposits are not accepted for places on our Group Healing Experiences.
Please email your written cancellation notice to support@starmagichealing.org for review.
The final balance due is to be paid, in one payment, to Star Magic Healing, no later than 3 weeks (21 days) before an online event or 5 weeks (35 days) before an in person event. Failure to clear your balance by the agreed time will result in your deposit being forfeited and your space being offered to someone else.
Deposits are not accepted for places on our Group Healing Experiences.
Cancellation received at least 3 weeks (21 days) prior to the event, a full refund will be issued less a £35 administrative fee plus international bank charges (if applicable).
No Show or Late Arrival for any reason forfeits your ticket. No refund and no customer credit
Before you attend a Star Magic Workshop you may be asked to sign and return a Non-Disclosure Agreement and/or Disclaimer. Failure to do will result in 100% cancellation fee being applied.
Please email your written cancellation request to support@starmagichealing.org for review.
Cancellation received at least 6 weeks (42 days) prior to the Training Experience, a full refund will be issued less a £75 administrative fee plus international bank charges (if applicable). Cancellation received within 6 weeks (42 days) of the Training Experience-
1) If your spot is filled, due to the Training being full, a full refund will be issued less a £75 administrative fee plus international bank charges (if applicable)
2) If your spot is not filled, due to the Training not being full, no refund and no customer credit will be given
No Show or Late Arrival for any reason forfeits your ticket. No refund and No customer credit in full or partial
Before you attend any Star Magic Facilitator Training Experience (Level 1, 2 3 or 4) Non-Disclosure Agreements (NDSAs) must be signed and returned. Failure to do will result in 100% cancellation fee being applied.
Due to Global Conditions or Travel Restrictions, if the training is ever made not possible, then Star Magic Healing will facilitate the training online and ensure that everybody is furnished with the necessary tools to facilitate healing for themselves, others and groups of people.
A Non-Disclosure Agreement and Disclaimer must be signed.
If the training is done online we will also reduce the price and refund the difference to you.
Please email your written cancellation request to support@starmagichealing.org
Once a Private Healing Session, Shadow Parasite Cleanse, Personal Light Code Activation, In Person Healing or In Person Shadow Parasite Cleanse (by special arrangement) or 3 or 6 month Healing Journey is booked, no refunds are given. No exceptions. Once Star Magic engages with you the Healing Process starts.
No show or Late Arrival for any reason forfeits your Private Healing Session, Shadow Parasite Cleanse, Personal Light Code Activation, In Person Healing or In Person Shadow Parasite Cleanse (by special arrangement) or 3 or 6 month Healing Journey session. No refund and no customer credit in full or partial, no make-up session and rescheduling will be given.
3 & 6 month Healing Journey Packages: Scheduling will be given are non-refundable. Once you start a 3 or 6 month healing package, you will not stop or change the dates or cancel. These packages take a lot of preparation, so once you get started, we must continue. Star Magic Healing reserves the right to accommodate a requested schedule change if deemed necessary due to the healing process unfolding during the Healing Journey (e.g the client is releasing and needs some time to process) and also reserves the right to refuse a schedule change. Circumstances will be evaluated on a case by case basis. If a schedule change is agreed and we make it then there will be no second date change under any circumstances. Star Magic Healing reserves the right to change scheduled appointment dates and times at any time.
Applicable to All International Star Magic Tours
1. Deposit
An initial deposit is required to secure a place on any Star Magic Tour. The initial deposit is non-refundable under all circumstances.
2. Payments & Refund Eligibility
All remaining payments are subject to the refund timeline published on the specific event page at the time of booking.
If a participant cancels within an applicable refundable window shown on the event page, any eligible refund will be issued strictly in accordance with that published schedule.
Once a payment falls outside the published refundable window, that payment becomes non-refundable.
After the final refund deadline stated on the event page, all payments made (including deposits and balances) are non-refundable and non-transferable.
3. Transfers
Tour registrations may not be transferred to another person, tour, training, or offering unless expressly approved in writing by Star Magic. Any such approval is granted at Star Magic’s sole discretion.
4. Inclusions, Exclusions & Tour Information
The tour price includes only those items expressly listed under the “What’s Included” section on the applicable event page at the time of booking.
Unless specifically stated as included, the tour price does not include:
International or domestic airfare
Travel insurance
Entry visas or travel documentation
Vaccinations or medical requirements
Mandatory local or on-ground tour fees (where applicable)
Optional excursions or add-on activities
Personal expenses (including but not limited to shopping, laundry, minibar, and incidental charges)
Gratuities or tips
Airport transfers outside designated dates (if applicable)
Meals not specifically identified as included
Optional room upgrades or private sessions
Any item not expressly listed under “What’s Included” is deemed excluded from the tour price.
The event page, these Terms & Conditions, and any post-purchase emails, itineraries, onboarding materials, or supplemental documentation provided in connection with the tour together form part of the participant’s agreement with Star Magic. Participants are responsible for reviewing all such materials provided.
Where operational details are clarified or updated in supplemental materials, such information shall be considered part of the tour arrangements.
5. Participant Responsibility & Acknowledgment
Participants are solely responsible for:
Ensuring they meet all passport, visa, entry, and travel requirements
Obtaining appropriate and adequate travel insurance
Complying with all local laws, health regulations, and entry requirements
Arranging travel to and from the tour start and end location unless expressly included
Reviewing the event page, these Terms & Conditions, and all post-purchase emails, itineraries, onboarding materials, and supplemental documentation provided in connection with the tour
Participants are responsible for monitoring communications and ensuring they have reviewed all tour-related information provided by Star Magic.
Failure to review provided materials, or failure to meet travel, entry, or legal requirements, does not qualify for a refund outside the published refund timeline.
6. Acknowledgment
By completing a booking, the participant acknowledges and agrees that:
The deposit is non-refundable.
Refund eligibility is governed solely by the published refund timeline on the event page.
After the final refund deadline, all payments are non-refundable and non-transferable.
Each Tour/Trip may have specific Terms and Conditions and you must agree to these before purchase.
NON-REFUNDABLE DEPOSITS:
Are non-refundable and non-transferable. However, the balance is subject to the cancellation policy of our tour operator and that of individual service providers in the respective countries we are travelling.
PRODUCED CONTENT:
All content produced by Star Magic Healing, including not limited to audio, video, and all other products and media, are subject to full copyright protection. Any use or republication of this content without the express written consent of Star Magic Healing is strictly prohibited
UML:
All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.
INFINITY:
All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing. Once your 7-day free trial has ended and your first payment is taken, there are no refunds. You agree that it is your responsibility to be aware of the time of day and date your started your free 7-day trial because the first payment will be taken exactly 7 days later.
SIGNING STAR MAGIC HEALING’S CANCELLATION POLICY:
By purchasing any of our online products including Infinity and UML (University Of maximum Life), in person events and Facilitator Training Experiences or online events and Facilitator Training Experiences, you must read our cancellation policy and sign off the Cancellation Policy document before purchase, so both you (the client) and Star Magic Healing ( the service or product provider) are in agreement and this agreement is deemed final.
INFINITE WISDOM:
All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.
ON LINE TRAINIG EXPERIENCES: Cancellation received at least 6 weeks (42 days) prior to the Training Experience, a full refund will be issued less a £75 administrative fee plus international bank charges (if applicable). Cancellation received within 6 weeks (42 days) of the Training Experience. Once you attend an online training, no refunds will be given.
1) If your spot is filled a credit note will issued for use against a future Star Magic Healing event
2) If your spot is not filled no refund and no customer credit will be given1) You will be issued a credit note for the monies you have paid. There will be no refund.
3) No Show or Late Arrival for any reason forfeits your ticket. No refund and No customer credit in full or partial
Once you attend an online training, no refunds will be given.
Before you attend any Star Magic Facilitator Training Experience (Level 1, 2 3 or 4) Non-Disclosure Agreements (NDSAs) must be signed and returned. Failure to do will result in 100% cancellation fee being applied.
Please email your written cancellation request to support@starmagichealing.org
NEST:
Cancellation received at least 4 weeks (28 days) prior to the Training Experience, a full refund will be issued less a £35 administrative fee plus international bank charges (if applicable).
Cancellation received within 3 weeks (21 days) of the Training Experience:
1) If your spot is filled a credit note will issued for use against a future Star Magic Healing event
2) If your spot is not filled no refund and no customer credit will be given. You will be issued a credit note for the monies you have paid. There will be no refund.
3) No Show or Late Arrival for any reason forfeits your ticket. No refund and No customer credit in full or partial
Once you attend an online training, no refunds will be given.
Before you attend a Non-Disclosure Agreements (NDSAs) must be signed and returned. Failure to do will result in 100% cancellation fee being applied.
Please email your written cancellation request to support@starmagichealing.org
FT1 ACCREDITATION PATHWAY:
All sales are final. No refunds. No exceptions. Please review product details carefully before purchasing. You must have completed Facilitator Training Level 1 before attending this event.
GROUP HEALING EXPERIENCES:
Cancellation received at least 4 weeks (28 days) prior to the event will be issued a refund less a £35 administration fee plus international bank charges (if applicable)
Cancellation received within 4 weeks
1) If your spot is filled a credit note will issued for use against a future Star Magic Healing event
2) If your spot is not filled no refund and no customer credit will be given
3) No Show or Late Arrival for any reason forfeits your ticket. No refund and No customer credit in full or partial
4) Once you attend a Group Healing Event, no refunds will be given.
Before you attend any Group Healing Experience a Disclaimer must be signed. Failure to do so will result in a 100% cancellation fee will be applied.
1. Participant Responsibility & Conduct
By registering for and attending any workshop, retreat, training, tour, event, or group experience (“Event”) organised by Church of Star Magic Inc. (“the Company”), the Participant agrees to behave in a respectful, cooperative, and responsible manner toward all attendees, facilitators, staff, and community members.
This standard of conduct applies to:
• Live events
• Online sessions
• Messaging platforms (including Telegram, WhatsApp, email, and private groups)
• Pre-event and post-event communications
2. Community Environment & Group Integrity
The Participant acknowledges that the Event operates within a structured group environment designed to support wellbeing, learning, and collective participation.
To protect the experience of all participants, the Company maintains community standards that prioritise:
• Mutual respect
• Emotional responsibility
• Constructive communication
• Non-disruptive participation
While the Company recognises that Participants may attend events for personal development or healing purposes, each Participant remains responsible for their behaviour, communication, and interactions at all times.
3. Disruptive or Inappropriate Behaviour
Disruptive behaviour includes, but is not limited to:
• Harassment, hostility, or repeated conflict with staff or participants
• Aggressive, abusive, or disrespectful communication
• Persistent disruption of group sessions, activities, or processes
• Behaviour that causes distress, disturbance, or fragmentation within the group environment
• Refusal to follow reasonable instructions from facilitators or staff
• Attempts to undermine staff, participants, or the event environment through repeated negative or destabilising conduct
• Ongoing disruptive conduct within official communication channels prior to the Event
The Company reserves the right to determine, acting reasonably, whether behaviour constitutes disruption.
4. Pre-Event Conduct & Suitability
Participant conduct within official communication spaces prior to the Event may be considered when assessing suitability for participation.
Where concerning or disruptive behaviour arises before the Event, the Company may:
• Contact the Participant to address the matter
• Provide guidance or behavioural expectations
• Determine whether continued participation is appropriate
Participation in any Event is conditional upon maintaining respectful and cooperative engagement with the Company, staff, and group community.
5. Right to Refuse Admission or Remove a Participant
To ensure the safety, wellbeing, and integrity of the Event, the Company reserves the right, at its sole and reasonable discretion, to:
• Refuse admission to an Event
• Restrict access to community platforms
• Remove a Participant from the Event, retreat, workshop, or tour
• Remove a Participant from associated activities or group environments
This right applies where a Participant’s behaviour is deemed disruptive, unsafe, non-cooperative, or materially detrimental to the group experience, staff wellbeing, or event operations.
6. Warning & Resolution (Where Appropriate)
Where reasonably possible, the Company may attempt to address concerns through communication and provide the Participant with an opportunity to adjust their behaviour.
However, the Company is not obligated to issue multiple warnings where behaviour is significantly disruptive, unsafe, or harmful to the group environment.
7. Removal Without Refund
If a Participant is refused entry or removed from an Event due to disruptive behaviour, misconduct, or breach of this Conduct Clause:
• No refund, credit, or transfer shall be issued
• The Participant will remain responsible for any travel, accommodation, or related costs
• The decision of removal shall be final, subject to applicable law
This policy applies regardless of whether the behaviour occurs:
• Before the Event
• During the Event
• Within official communication channels related to the Event
8. Cancellation Policy Interaction
Where a Participant has agreed to the Company’s cancellation policy and subsequently engages in disruptive or inappropriate behaviour, the Company retains the right to remove the Participant from the Event without refund, in accordance with this Agreement and applicable consumer laws.
9. Respect, Dignity & Non-Discrimination
The Company affirms that all Participants will be treated with dignity, respect, and fairness.
Decisions regarding conduct and removal will not be based on personal beliefs, background, or viewpoints, but solely on behaviour that materially disrupts the Event, staff, or participant experience.
10. Final Authority & Event Integrity
For the safety, operational integrity, and wellbeing of all participants, the Company retains final authority regarding:
• Participant conduct
• Suitability for continued participation
• Group safety decisions
• Event environment protection
All Participants acknowledge that maintaining a stable, respectful, and cooperative group environment is essential to the successful delivery of the Event.
Our events are built on personal responsibility, mutual respect, and conscious participation. While we welcome individuals from all backgrounds and healing journeys, attendees are expected to take reasonable ownership of their conduct and contribute to a constructive and respectful group environment.
01:11:11 | Infinite Wisdom 21 – Evolution
